Update payment method details

You can change the name on the credit or debit card, billing address, or expiration date for an existing payment method. However, you can't change the card or account number. If the account number has changed, replace it with a different payment method, and then delete the old one.

  1. In the admin center, go to the Billing > Bills & payments > Payment methods page.
  2. Select the row of the payment method to update. In the right pane, select Edit.
  3. Update your payment method information, including the name on the credit or debit card, billing address, or expiration date, and then select Save.

Replace a payment method

When you replace a payment method, you replace it for all subscriptions and billing profiles that use the same payment method. Replacing a payment method doesn't delete the existing payment method. It's still available for you to select and use for other subscriptions and billing profiles. Microsoft Payment and Billing

To change the payment method for a single subscription, see Change a payment method for a single subscription.

  1. In the admin center, go to the Billing > Bills & payments > Payment methods page.
  2. Select the row of the payment method to replace. The right pane lists all billing profiles and individual subscriptions that use the selected payment method.
  3. In the right pane, select Replace payment method for all items.
  4. To use an existing payment method, choose one from the drop-down list, then select Replace.
  5. To add a new payment method, select Add payment method.
  6. In the Add a payment method pane, enter the account information, then select Save. You must use a payment method from the same country as your tenant.
  7. The new payment method is already selected in the drop-down list. Select Replace.

Change a payment method for a single subscription

You can change the payment method used to pay for a single subscription.

  1. In the admin center, go to the Billing > Your products page.
  2. On the Products tab, find the subscription that you want to pay for with the alternate payment method.
  3. Select More actions (three dots), then select Replace payment method.
  4. In the Replace payment method pane, from the drop-down list, choose an alternate payment method, or choose to add a payment method.
  5. If you add a payment method, enter the card or account details, then select Save.
  6. Verify that the selected payment method is correct, then select Replace.

Delete a payment method

You can only delete a payment method that isn't attached to a subscription or billing profile. This applies to all subscriptions, whatever their status.

Delete a payment method with no subscriptions or billing profiles attached

If a payment method isn't associated with any subscriptions or billing profiles, you can immediately delete it.

  1. In the admin center, go to the Billing > Bills & payments > Payment methods page.
  2. Find the payment method to delete, select the three dots, then select Delete.
  3. At the bottom of the right pane, select Delete.

          Call  1-856-514-8666 for help and support of Microsoft Payment and Billing.


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