Manage payment methods

 When you buy business products or services from Microsoft, you can use an existing payment method, or add a new one. You can use a credit or debit card, or bank account to pay for the things you buy.

If your business account has a billing profile, and you are a billing profile owner or billing profile contributor, you can use the billing profile that's backed by a credit card or invoice payment to make purchases or pay bills. If you're a billing invoice manager, you can only use a billing profile to pay bills. To learn more about billing profiles and roles, see Microsoft Payment and Billing.

If your business account doesn't have a billing profile, any Global or Billing admin can manage and use any bank account that is added to the business account. However, you can only manage or use credit cards that you add.

Add a payment method

Adding a payment method doesn't associate any subscriptions with it. To assign a single subscription to the payment method, see Change a payment method for a single subscription. To replace all subscriptions that use another payment method with the new one, see Replace a payment method.

  1. In the admin center, go to the Billing > Bills & payments > Payment methods page.
  2. Select Add a payment method.
  3. On the Payment methods page, pick a payment method from the drop-down menu.
  4. Enter the information for the new card or bank account, then select Add.

Replace a payment method

When you replace a payment method, you replace it for all subscriptions and billing profiles that use the same payment method. Replacing a payment method doesn't delete the existing payment method. It's still available for you to select and use for other subscriptions and billing profiles.

  1. In the admin center, go to the Billing > Bills & payments > Payment methods page.
  2. Select the row of the payment method to replace. The right pane lists all billing profiles and individual subscriptions that use the selected payment method.
  3. In the right pane, select Replace payment method for all items.
  4. To use an existing payment method, choose one from the drop-down list, then select Replace.


  5. To add a new payment method, select Add payment method.
  6. In the Add a payment method pane, enter the account information, then select Save. You must use a payment method from the same country as your tenant.
  7. The new payment method is already selected in the drop-down list. Select Replace.

Change a payment method for a single subscription

You can change the payment method used to pay for a single subscription.

  1. In the admin center, go to the Billing > Your products page.
  2. On the Products tab, find the subscription that you want to pay for with the alternate payment method.
  3. Select More actions (three dots), then select Replace payment method.
  4. In the Replace payment method pane, from the drop-down list, choose an alternate payment method, or choose to add a payment method.
  5. If you add a payment method, enter the card or account details, then select Save.
  6. Verify that the selected payment method is correct, then select Replace.

Delete a payment method

You can only delete a payment method that isn't attached to a subscription or billing profile. This applies to all subscriptions, whatever their status.

Delete a payment method with subscriptions or billing profiles attached

If a payment method is attached to any subscriptions or billing profiles, first replace it with an existing payment method, or add a new one, then delete the old payment method.

  1. In the admin center, go to the Billing > Bills & payments > Payment methods page.
  2. Select the row for the payment method to delete. The right pane lists existing subscriptions that use that payment method.
  3. In the right pane, select Delete.
  4. To use an existing payment method, choose one from the drop-down list, select Next, and then select Delete.


  5. To add a new payment method, select Add payment method.
  6. Choose the type of payment method that you want to add, enter the account information, and then select Save.
  7. The new payment method is already selected in the drop-down list. Select Next.
  8. Select Delete.

               Call 1-856-514-8666 for help and support of Microsoft Payment and Billing.


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